Cookie policy

image of the expertise Cookie policy

Defined Terms

Policy is to be read in conjunction with:

  • The Privacy Policy of the Global Energy Management business unit of the ENGIE Group and its related companies (the “Privacy Policy“);
  • The ENGIE Global Energy Management solutions Terms of Use (the “Terms of Use“).

Save as amended in this Cookie Policy, words and expressions defined in the Terms of Use and used in this Cookie Policy shall have the meaning set out in the Terms of Use


This Platform is operated by ENGIE Global Markets (“EGM“), the owner and responsible for the installation of the cookies on the Platform.

This Cookie Policy explains what cookies are and how EGM uses them on the Platform. We encourage you to read this Cookie Policy in full so that you can understand what information we collect using cookies and how that information is used.

By using the ENGIE Global Energy Management solutions Platform, you are agreeing that we can use cookies in accordance with this Cookie Policy. You can usually change the settings of your browser to modify the permissions you give to us and third parties for the storing of and gaining access to cookies on your device.

What are cookies?

Cookies are text files, containing small amounts of information, which are downloaded to your browsing device (such as a computer, tablet or smartphone) when you visit a website. Cookies can be recognised by the website that downloaded them, or other websites that use the same cookies. This helps websites know if the browsing device has visited them before.

What are cookies used for?

Cookies do lots of different jobs, like helping us understand how our website is being used, letting you navigate between pages efficiently, remembering your preferences and generally improving your browsing experience. Cookies can also help ensure that communications you see online are more relevant to you and your interests.

First and third-party cookies

“First party cookies” are cookies that belong to us and that we place on your device. “Third-party cookies” are cookies that another party places on your browsing device when you visit our site.

Third parties setting cookies from our website will be providing a service to us or a function of the site but we do not always control how Third-party cookies are used. You should check the third party’s website for more information about how they use cookies.

What types of cookies are used by us?

The types of cookies that may be used on the ENGIE Global Energy Management solutions Platform can generally be put into one of the following categories: strictly necessary; analytics; functionality; and targeting.

  • Strictly necessary cookies: These cookies are essential to make our site work. They enable you to move around the site and use its features. Without these cookies, services that are necessary for you to be able to use our site such as accessing secure areas cannot be provided.
  • Analytics Cookies: These cookies collect information about how people are using our site, for example which pages are visited the most often, how people are moving from one link to another and if they get error messages from certain pages. All information these cookies collect is grouped together with information from other people’s use of our site on an anonymous basis. Overall, these cookies provide us with analytical information about how our site is performing and how we can improve it.
  • Functionality Cookies: These cookies allow us to remember choices you make and tailor our site to provide enhanced features and content to you. For example, these cookies can be used to remember your user name, language choice or country selection, they can also be used to remember changes you’ve made to any parts of pages that you can customise.
  • Targeting Cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the information displayed on it more relevant to your interests.

How long will cookies stay on my browsing device?

The length of time a cookie will stay on your browsing device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your browsing device after you have finished browsing until they expire or are deleted.

What types of cookies are used on this platform?

The categories of cookies used on the ENGIE Global Energy Management solutions Platform are as follows:


Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies:

WPML for translations


APIs allow loading scripts: geolocation, search engines, translations, …

Google Map

Matomo Tag Manager


Audience measurement services generate useful visitor statistics for site improvement.

Privacy (by design)

Advertising network

Advertising agencies generate revenue by marketing advertising spaces on the site.

LinkedIn Insight

Social networks

Social networks can improve the usability of the site and help to promote it via the shares.


You can reconfigure your browser so as to change the parameters for accepting cookies. These parameters can generally be found in your browser’s Options or Settings menu. For more information about these settings, we suggest you visit links below or click the Help tab in your browser.

How to manage cookies from this site

You can withdraw your consent to our use of cookies at any time. If you want to withdraw or modify your consent, you can usually use your browser to define the conditions of storing or gaining access to cookies and in particular to enable, disable or delete cookies. To do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” settings). Please note that if you set your browser to disable cookies, you may not be able to access secure areas of the site and other parts of the site may also not work properly.

You can find out more information about how to change your browser cookie settings at


Information about the cookies used by us may be updated from time to time, so please check this Cookie Policy on a regular basis for any changes. New cookies may be added but the types of cookies used on our site will fall within one of the categories in the table above: strictly necessary; analytics; functionality; or targeting.

The last modification date of this document is shown at the top of this page.


If you have any questions about this cookie policy, please contact us using the contact details set out in the Terms and Use.


In the event of a conflict or inconsistency between a provision of the Privacy Policy and this Cookie Policy, the provision of the Privacy Policy shall prevail.

In the event of a conflict or inconsistency between a provision of the Terms of Use and this Cookie Policy, the provision of the Terms of Use shall prevail.