GLOBAL ENERGY MANAGEMENT & SALES

Terms of use

image of the expertise Terms of use

Terms of use

Welcome to the https://gems.engie.com website (hereinafter the “Website”).

Please read these terms of use (hereinafter the “Terms”), and any special terms stated on the pages of the Website, which govern your use of the https://gems.engie.com Website.

These Terms cover your rights and legal responsibilities, and become applicable as soon as you start to use this Website.

This Website is available to you free of charge (except for Internet connection costs) for your personal use, subject to compliance with the Terms set out below.

By accessing, visiting and/or using this Website, you acknowledge that you have read, understood and agree to be bound by these Terms, and that you undertake to comply with all relevant laws and regulations. If you do not agree to these Terms, please do not use this Website.

You may only use the Website for legitimate purposes. It may not be used or misappropriated for purposes contrary to public order and morality.

The content of these Terms of use may change. We therefore advise you to read them regularly.

1. Legal information

Publisher information:

This site is published by:

Engie Global Markets S.A.S.,
a simplified joint-stock company with a capital of  683,200,000 euros
Registered with the Corporate and Trade Register of Nanterre under no. B 437 982 937
Head office: 1 Place Samuel de Champlain, 92400 COURBEVOIE – France
Hereinafter referred to as “ENGIE GLOBAL MARKETS”

Legal representative and director of publication: Laurent Caldichoury

Host information:

This site is hosted by ENGIE S.A., a public limited company with capital of 2,435,285,011 euros, registered with the Corporate and Trade Register of Nanterre under no. 542 107 651, hereinafter referred to as “ENGIE”.

ENGIE S.A.’s head office is located at Tour T1, 1 place Samuel de Champlain, Faubourg de l’Arche, 92930 Paris La Défense Cedex, France (tel : +33 (0)1 44 22 00 00).

2. Limitation of liability and guarantees

As a user of the Website, you acknowledge that you have the necessary skills and means to access and use this Website.

ENGIE GLOBAL MARKETS and its contributors make every effort to ensure that the information provided on this Website is accurate and up-to-date, reserving the right to modify the content at any time and without notice. However, they cannot guarantee that this information is complete, or that it has not been modified by a third party (hacking, virus, etc.). ENGIE GLOBAL MARKETS and its contributors also accept no liability (direct or indirect) in the event of delay, error or omission with regard to the contents and use of these pages and in the event of the service being interrupted or unavailable.

You agree that you have been informed that the Website is accessible 24 hours a day, 7 days a week, except in the event of force majeure, server problems, problems caused by the telecommunications network infrastructures or other technical difficulties. ENGIE GLOBAL MARKETS may occasionally shut down its Website for maintenance purposes. In this case, it will make every effort to notify users in advance.

ENGIE GLOBAL MARKETS is not responsible for delays, operating problems or incompatibility between the Website and files, your browser or any other program used for access to the Website.

ENGIE GLOBAL MARKETS may under no circumstances be held liable for any direct or indirect damage resulting from or subsequent to third-party distribution of a virus by means of our Website, which may infect your computer system following connection to this Website, use of this Website or browsing on this Website. Likewise, ENGIE GLOBAL MARKETS may not be held liable for any material or consequential damage (including but not limited to technical failure, disclosure of confidential documents and data loss), or for any other indirect damage, arising from or associated with the use of the Website.

ENGIE GLOBAL MARKETS makes every possible effort to ensure that the information provided on the Website is accurate and up-to-date, and reserves the right to correct the content at any time and without prior notice. However, ENGIE GLOBAL MARKETS and its contributors make no undertaking and assume no liability, under any circumstances whatsoever, with regard to the relevance, continuity, accuracy, absence of errors, veracity, timeliness, fair and commercial nature, quality, validity and availability of the information contained in this Website. Each Internet user shall be fully responsible for the risks incurred by giving credence to this information. Incorrect information or omissions may be encountered arising from typographical or formatting errors. If you find any such errors, please inform us so that we can make the relevant corrections.

The information on the Website is provided “as seen”, without guarantee of any kind, whether implied or explicit. ENGIE GLOBAL MARKETS categorically rejects any interpretation that seeks to represent the content of the Website an offer of purchase or an incitement to purchase shares or other securities, whether listed or unlisted, of ENGIE, or any one of its direct or indirect subsidiaries or affiliate companies.

ENGIE GLOBAL MARKETS reserves the right to modify any content of the Website at its sole discretion. Pursuant to its policy of updating and improving the Website, ENGIE GLOBAL MARKETS may decide to modify these Terms.

Any dated information published on the Website is valid exclusively for the specified date.

Users are also reminded that the confidentiality of correspondence cannot be guaranteed on the network and that every Internet user is responsible for taking all appropriate measures to protect their own data and/or software from contamination by any viruses that may be circulating on the Internet.

The Website includes links to other websites likely to have their own legal conditions, which should be read and complied with.

3. Access codes and passwords

Some services on the Website require an access code and password.

These access codes and passwords are confidential, personal and nontransferable. You are responsible for their management, safekeeping and for the consequences of their use. You are responsible for taking the measures necessary for their protection and safekeeping. ENGIE GLOBAL MARKETS may under no circumstances be held liable for any fraudulent use.

For security reasons, access to secure sections will be automatically barred after several failed access attempts. ENGIE GLOBAL MARKETS reserves the right to suspend access to the Website in the event of fraud or attempted fraud in the use of a password or access code. In the event of your access being suspended, ENGIE GLOBAL MARKETS will notify you.

The information recorded by the website’s computer system when the user logs on will constitute evidence of any actions performed by the user on the Website, and evidence that those actions have been processed.

4. Intellectual property

The Website is fully subject to French law on copyright, trademarks and, in general, on intellectual property.

The ENGIE and/or ENGIE GLOBAL MARKETS trademarks and logos (semi-figurative trademarks) shown on the Website are registered trademarks. Any full or partial reproduction or representation, alone or in company with other elements, without the prior express written authorization of the trademarks and logos owners is strictly forbidden.

The general structure, software, texts, images, videos, sounds, know-how, animations, and more generally all information and content shown on the Website, are the property of ENGIE GLOBAL MARKETS or are subject to rights of use or exploitation. These elements are subject to copyright law.

Any full or partial representation, modification, reproduction, distortion, of all or part of the Website or its contents, by any procedure whatsoever and in any medium whatsoever, constitutes an infringement sanctioned by articles L 335-2 of Intellectual Property Code.

These Terms do not grant you any license for the use of trademarks, logos or photographs belonging to ENGIE and/or ENGIE GLOBAL MARKETS.

Any databases appearing on the Website are protected by the legal provisions for the protection of databases. In this respect, ENGIE GLOBAL MARKETS expressly prohibits any re-use, reproduction or extraction of elements of these databases. The user shall be held liable for any such reuse, reproduction or extraction.

ENGIE GOBAL MARKETS reserves the right to delete immediately and without prior notice any content – message, text, image, or graphic that contravenes the laws and regulations in force and particularly the regulations specified above.

If you wish to use some of the Website content (text, image, etc.), you must obtain prior express written authorization from ENGIE GLOBAL MARKETS, by writing to the address given in the paragraph “Legal information” or by sending an e-mail to the webmaster.

5. Respect for privacy

As a user of the Website, you are bound by the relevant laws, and notably the French law on privacy, data protection and freedom of information. Infringement of this law is a criminal offence.

In particular, you must refrain from compiling and using in any fraudulent manner any personal data you obtain, and from any action likely to damage the privacy, reputation, esteem, image or sensitivity, of any individual or corporation, and notably of ENGIE and ENGIE GLOBAL MARKETS, by avoiding any defamatory, provocative, malicious or threatening comments, messages or texts on any medium.

6. Data protection & cookies

Please refer to our separate Privacy Policy and Cookies Policy our for details of these.

7. Hyperlinks

ENGIE GLOBAL MARKETS may not be held liable for hyperlinks to other websites, and particularly for the content of those websites.

ENGIE GLOBAL MARKETS is not liable for hyperlinks from other sites to this Website and no such links may be set up without its prior written authorization.

8. Cautionary statement on forward-looking data

The Website may contain certain information that does not rely on historical facts and that makes statements about the future, including – but not limited to – statements that are predictions of future events, trends, plans or objectives. Such statements are based on the current views and assumptions of management and are subject to significant risks and uncertainties that could cause actual results to differ materially from those expressed or implied in the forward-looking statements (or from past results). Additional information regarding these risks and uncertainties is set out in the documents filed by ENGIE GLOBAL MARKETS with the relevant authorities. Forward-looking statements represent predictions made on a certain date, and ENGIE GLOBAL MARKETS makes no undertaking to update or revise them, whether in response to new information, future events or for any other reason.

9. General clauses

Any assignment or other transfer of the rights granted under these conditions is strictly forbidden.

If, for any reason whatsoever, a competent court were to rule that a provision of these Terms is invalid, the invalidity of that provision will not in any way affect the validity of the remaining Terms, which will remain in force.

Failure by one of the parties to exercise a right or to institute legal proceedings under the terms of these Terms shall not be deemed to be a waiver of such a right or such proceedings.

The Website is subject to French law. These Terms will be governed by and interpreted in accordance with French Law.

10. Information to potential users of ethics whistleblowing

  • Entity responsible for the whistleblowing system: ENGIE S.A.
  • Objectives pursued and areas concerned:
    • Financial, accounting, banking and anti-corruption
    • Anti-competitive practices
    • Fight against discrimination and harassment in the workplace
    • Health, occupational health and safety
    • Protection of the environment
  • The ethics whistleblowing system ethics@engie.com is open to all stakeholders of the ENGIE Group: employees, regardless of their employment status, customers, suppliers … Its use is strictly voluntary and cannot be made compulsory.
  • Recipients of alerts: people who are specifically responsible for handling ethical alerts. It is not excluded that information collected by this device may be communicated to another entity of the Group in order to allow the processing of ethical reporting in accordance with legal provisions, in particular by taking all necessary measures to ensure compliance with confidentiality and security of the elements thus transmitted.
  • Transfer outside the EU: where applicable, these transfers are supervised by the ENGIE Group BCRs.
  • The persons identified under this scheme may exercise their right of access and rectification directly to: ethics@engie.com
  • There is no risk of prosecution on the bona fide user of this device.
  • Any abuse of the device may be prosecuted.